Terms & Conditions

Welcome to Mosaic, where your satisfaction is our top priority. Before using our website www.mosaic.com.pk (referred to as the "Site" or "Mosaic Online Store"), kindly read and accept the terms and conditions outlined in this Agreement ("Terms and Conditions" or "Agreement") and the linked Privacy Policy. By using our Site, you can explore, select, and purchase Clothing and Accessories ("Goods" or "Products" or "Services").

Your interaction with this Site, including its related sites, services, and tools, is governed by these effective TERMS AND CONDITIONS upon acceptance. This Agreement defines the relationship between you and Mosaic, covering the sale and supply of any Products on the Site. In case of any conflict with other documents, these TERMS AND CONDITIONS will prevail regarding the usage of the Site. If you do not agree with these TERMS AND CONDITIONS and the Privacy Policy, please refrain from using the Site.

The Company reserves the right to amend this Agreement and/or the Privacy Policy by posting a revised version on the Site. All updates and amendments will be communicated to you through website posts or email. The revised version becomes effective upon posting, and your continued use of our Site implies your agreement to the updated TERMS AND CONDITIONS and Privacy Policy.

If a revised Agreement includes a Substantial Change, we will provide you with a 30-day notice of such change according to your Notification Preferences. It is advisable to regularly check for any amendments or updates to the terms and conditions in this Agreement. A "Substantial Change" refers to a modification that significantly affects your rights or responsibilities.

Please carefully read these terms and conditions, as they constitute a binding contract between Mosaic and you. By visiting, using, or shopping at the Site, you accept these terms and conditions. Additionally, when utilizing any current or future services, visiting, or purchasing from affiliated businesses or third-party vendors, you are subject to specific guidelines and conditions applicable to such services or merchants.

If these terms and conditions conflict with any other document, they will prevail for the Site's usage. By placing an order, you offer to purchase selected products based on standard Site restrictions, merchant-specific restrictions, and the terms and conditions stated below. Creating an account is necessary for product purchases, allowing easy access to order prints and past purchase views.

Mosaic holds no responsibility for services or products sold or supplied by third-party vendors. The Company does not warranty products or services for quality, safety, usability, or any other aspect provided by a Merchant. For services or activities involving potential harm, Mosaic assumes no responsibility for the service or activity offered, and the end user takes responsibility for their actions.

SALE: TERMS & CONDITIONS Specific Terms & Conditions for Online Sale:

  1. No monetary refunds; all items exchangeable in case of defects.
  2. Delivery charges are free on orders above Rs.2500 applicable on all orders.
  3. Minimum order value for delivery is Rs. 1,000; orders below this value will not be processed.
  4. Maximum order value for Cash on Delivery is Rs. 49,999; use prepaid options for orders exceeding this limit.